FAQ
Q: How do I contact Godlyke?
A: You may contact us at the following email addresses:
General product inquiries: info@godlyke.com
Product repair or troubleshooting: service@godlyke.com
Orders: orders@godlyke.com
Registration/Password Inquiries: info@godlyke.com
Dealer Inquiries: dealers@godlyke.com
Q: How do I check the status of my order?
A: An email will be sent to you at the time your order is placed. You will also receive an email when your order is processed and shipped. Godlyke.com processes and ships most orders within 48 Hours of receipt. Please double check your spam folder. You may also email orders@godlyke.com for more information.
Q: How do I change my registered e-mail address?
A: Please e-mail us at info@godlyke.com for assistance.
Q: How do I cancel my account at www.godlyke.com?
A: Email us at info@godlyke.com and include your email address. Godlyke respects your privacy and will not sell or give away your email address. Please note, a 20% restocking fee will be charged on all canceled orders.
Q: How do I get technical support for a product distributed by Godlyke?
A: Please e-mail us at service@godlyke.com for support with products distributed under the Godlyke brand. Please see the warranty registration section of the site to determine your warranty coverage and terms of service.
Q: How do I obtain a Call Tag for International Orders?
A: Unfortunately USPS does not offer prepaid shipping labels for packages that ship from outside the U.S. If you need something returned or repaired please email us directly.
Godlyke, Inc. offers the following warranty coverage for the products that we distribute. This coverage applies to North and South America only, unless otherwise specified.
warranty information
Emma Electronic
3-Year Limited Warranty (N. & S. America, Italy, Singapore)—Godlyke, Inc. guarantees to replace this product should it suffer from defects in materials or workmanship. Coverage is one (1) year for moving parts (pots, switches, jacks, tubes), and three (3) years for non-moving parts (IC’s, resistors, PC-Board, etc.). Damage Caused by accident, abuse, alteration, or misuse of the product are not covered by this warranty. Product appearance and normal wear and tear are not covered by this warranty. This warranty is NON-TRANSFERRABLE and applies to the original purchaser only. No other warranty is expressed or implied
Power-All (ECO-Dapter)
Lifetime Limited Warranty (Worldwide)—Godlyke agrees to replace or repair (at their option) this product at no cost to the user should it suffer from any defect of failure that is not the result of abuse or improper usage of the product. This warranty does not cover damage caused by accident, abuse, alteration or misuse of the product, nor does it cover damage caused by normal "wear and tear" related to continuous usage (please contact us for details). This warranty is NON-TRANSFERRABLE and applies to the original purchaser only. No other warranty is expressed or implied.
TWA (totally wycked audio)
3-Year Limited Warranty (Worldwide).—Godlyke, Inc. guarantees to replace or repair (at their option) this product should it suffer from defects in materials or workmanship. Coverage is one (1) year for moving parts (pots, switches, jacks, tubes), and three (3) years for non-moving parts (IC’s, resistors, PC-Board, etc.). Damage Caused by accident, abuse, alteration, or misuse of the product are not covered by this warranty. Product appearance and normal wear and tear are not covered by this warranty. This warranty is NON-TRANSFERRABLE and applies to the original purchaser only. No other warranty is expressed or implied.(Worldwide). Godlyke, inc. guarantees to replace or repair (at their option) this product should it suffer from defects in materials or workmanship. Coverage is one (1) year for moving parts (pots, switches, jacks, tubes), and three (3) years for non-moving parts (IC’s, resistors, PC-Board, etc.). Damage Caused by accident, abuse, alteration, or misuse of the product are not covered by this warranty. Product appearance and normal wear and tear are not covered by this warranty. This warranty is NON-TRANSFERRABLE and applies to the original purchaser only. No other warranty is expressed or implied.
Maxon
Godlyke is NO longer the distributor for Maxon products. However, Godlyke, inc. still maintains it's 3-year Warranty on it's Custom Shop models (Apex808, SSD-9, Fortin mod, and 40th Anniversary mods) to replace or repair (at their option) this product should it suffer from defects in materials or workmanship. Coverage is one (1) year for moving parts (pots, switches, jacks, tubes), and three (3) years for non-moving parts (IC’s, resistors, PC-Board, etc.). Damage Caused by accident, abuse, alteration, or misuse of the product are not covered by this warranty. Product appearance and normal wear and tear are not covered by this warranty. This warranty is NON-TRANSFERRABLE and applies to the original purchaser only. No other warranty is expressed or implied.
Guyatone
Godlyke is NO longer the distributor for Guyatone products. Please contact DeMont Guitars for warranty information and service. www.DeMontGuitars.com Email: Nate@DeMontGuitars.com
HAO Handbuilt Effects
Godlyke is NO longer the distributor for Hao products.
Please contact Hao directly at the HAO Website.
Chunk Systems
Godlyke is NO longer the distributor for Chunk Systems products.
Providence
Godlyke is NO longer the distributor for Providence products.